Version 1.0. Please read these Terms and Conditions carefully before entering any competition.
1. The Promoter
1.1 The Promoter is Elite Escape Enterprises Limited (Company Number: 17296046), trading as Great Aussie Escapes. Registered Office: Suite A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE (“we”, “us”, “our”).
1.2 We operate free prize draws in which winners are selected entirely at random. Our competitions offer both a paid entry route and a free postal entry route, and both routes are treated identically in all respects. Because a genuinely free method of entry is available and is promoted with equal prominence to the paid route, our competitions do not constitute lotteries and do not require a licence under the Gambling Act 2005.
1.3 We operate in accordance with the DCMS Voluntary Code of Good Practice for Prize Draw Operators (in effect from 20 May 2026), including its requirements on credit card spending limits and self exclusion.
1.4 Contact: contact@greataussieescapes.co.uk
2. Eligibility
2.1 Residency: Our competitions are open only to legal residents of the United Kingdom.
2.2 Age: Entrants must be aged 18 or over at the time of entry. By entering, you confirm that you are 18 or over. Age and identity will be verified before any prize is awarded (see Section 7).
2.3 Exclusions: The following are not eligible to enter: employees, officers and directors of Elite Escape Enterprises Limited; their immediate family members (parents, spouses, partners, siblings and children) and any person residing in their household; and any person professionally connected with the operation of our competitions or with the prize competition industry generally, including (without limitation) persons involved in our web development, marketing, prize procurement or draw administration.
2.4 One account per person: Each entrant may hold only one account. Accounts must be opened in the entrant’s own legal name. Opening or operating multiple accounts, or opening an account or entering on behalf of any other person, is strictly prohibited and will result in all associated accounts being permanently closed and all associated entries being declared void, at our sole discretion.
3. Entry Methods and Agreement
3.1 Agreement: By submitting any entry (paid or postal), you confirm that you have read, understood and agree to be legally bound by these Terms and Conditions and our Privacy Policy. Online entrants confirm this by ticking the declaration at checkout.
3.2 Paid entry: To enter online, select your chosen competition on our website, choose your number of entries, complete the declaration and pay the entry fee shown. The entry price, the total number of entries available and the maximum number of entries per person are stated on each individual competition page.
3.3 Entry limits: Unless a different limit is stated on the individual competition page, the maximum number of entries per person per competition is 50. Single transactions are limited to 10 entries per transaction; entrants may make multiple transactions up to the per person limit. Please only spend what you can comfortably afford.
3.4 Free postal entry route: Every competition includes a free method of entry, which is treated identically to paid entry in every respect, including closing date, odds of winning and eligibility for all prizes. To enter for free, send a single, clearly handwritten, unenclosed postcard by first or second class post (at no more than the standard stamp rate) to:
Great Aussie Escapes, Suite A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE
Your postcard must include: your full name, date of birth, full postal address, email address (matching your registered account), phone number, the name of the competition you wish to enter, and the signed statement: “I have read and agree to the Terms and Conditions.”
3.5 Postal entry conditions:
(a) One entry per postcard. Multiple entries in one envelope will not be counted.
(b) You must have a registered account on our website before sending a postal entry. The details on your postcard must exactly match the details on your account.
(c) Only clearly handwritten postcards will be accepted. Typed, printed, photocopied or automatically generated entries (or entries we reasonably believe to be so) are invalid.
(d) Postal entries are processed regularly throughout each competition, including on the closing day, and receive a randomly allocated entry number in exactly the same manner as paid entries. You will receive confirmation by email.
(e) Postal entries must arrive before the competition closes. We are not responsible for entries lost, delayed or misdirected in the post. Proof of postage is not proof of entry.
3.6 Entries cannot be made on behalf of another person under any circumstances.
3.7 Incomplete, late or non compliant entries cannot be accepted and no allowance can be made for them.
3.8 Entries are valid only for the competition entered and do not carry over to any subsequent competition.
4. Minimum Entries and Extension
4.1 If a competition does not reach a minimum threshold of 75% of the total available entries by the published closing date, we reserve the right to extend the closing date once, by up to 21 days. Any extension will be announced on our website and communicated to existing entrants.
4.2 If the threshold is still not met following an extension, we reserve the right, at our discretion, either to: (a) proceed with the draw and award the prize (or a prize of equivalent value) to a winner selected at random from all valid entries received; or (b) cancel the competition and refund all paid entries in full to the original payment method.
4.3 Where a draw date has been fixed and published in advance without reference to a threshold, the draw will take place on that date and the prize will be awarded regardless of the number of entries sold.
5. Winner Selection and Notification
5.1 The draw: Winners are selected entirely at random from all valid entries (paid and postal alike) using a verifiable, independent third party random number generator.
5.2 Notification: We will contact the winner using the email address and phone number registered on their account.
5.3 The 28 day rule and redraw: If a winner cannot be contacted, or fails to respond, within 28 days of our first attempt to contact them (having made reasonable attempts by both email and phone), the prize is forfeited. We will then conduct a redraw using the same random selection method, and a new winner will be selected from the remaining valid entries. The forfeiting entrant will have no claim to the prize or to any compensation. We accept no liability for a winner’s failure to receive or respond to our communications.
5.4 Results: The winner’s first name, surname initial and county may be published on our website and social media channels in accordance with Section 9.
5.5 All of our decisions regarding the conduct of competitions and the selection of winners are final, and no correspondence will be entered into.
6. Prizes
6.1 General
(a) Full details of each prize, including all inclusions, exclusions, values, travel dates and any cash alternative, are stated on the individual competition page, which forms part of these Terms for that competition.
(b) Prize substitution: If, for reasons outside our reasonable control, we are unable to provide the exact prize advertised (for example, the specified hotel, room category or flight routing becomes unavailable), we reserve the right to offer an alternative prize of equal or greater value. Where practicable, we will consult the winner on the alternative.
(c) Prizes are not transferable and may not be sold or assigned to any other person.
6.2 Cash alternative
Where a cash alternative is offered, the exact cash amount will be stated on the individual competition page. The cash alternative will be less than the advertised prize value, reflecting the retail value of the packaged experience. Where a cash alternative is available, the winner will have 7 days from notification to elect the cash option; otherwise the prize will be provided as advertised.
6.3 Holiday prizes: specific conditions
(a) Travel dates: Holiday prizes are valid only for the dates or date windows specified on the competition page. Where a booking window applies, the holiday must be booked within 6 months of winner notification and taken within 12 months of winner notification, subject to availability.
(b) Blackout dates: Unless otherwise stated on the competition page, holiday prizes exclude travel during UK school holidays, public and bank holidays, Easter, Christmas and New Year periods, and destination specific peak periods stated on the competition page.
(c) Flights: We provide a flight voucher for return economy travel from a major UK international airport, capped at the value stated on the competition page. The winner is responsible for all costs exceeding this cap and for all travel to and from the UK departure airport.
(d) Inclusions and exclusions: Each competition page itemises exactly what is included in the holiday. Anything not expressly stated as included is excluded. Unless stated otherwise, spending money, meals other than those specified, travel to and from the UK departure airport, and all personal expenses are not included.
(e) Documentation: The winner and any companion must hold a valid passport with at least 6 months’ validity beyond the return date, and are responsible for obtaining any necessary visas and vaccinations. We are not liable for any refusal of entry, boarding or carriage by any airline, border authority or other third party.
(f) Travel insurance: It is the winner’s responsibility to obtain comprehensive travel insurance for themselves and any companion before travelling. We strongly recommend this is arranged as soon as the prize is confirmed.
(g) No rescheduling: Once booked, holiday prizes cannot be rescheduled, refunded or credited if the winner is unable to travel, except at our sole discretion or as required by law.
7. Winner Verification and Prize Acceptance
7.1 Before any prize is awarded, the winner must provide, within 7 days of our request: (a) valid, in date government issued photo identification (passport or driving licence) confirming their name, date of birth and current address; and (b) where requested, a recent proof of address (such as a utility bill).
7.2 The name, address and date of birth on the winner’s identification must exactly match the details on their account and (for postal winners) their postal entry. Any mismatch, or any failure to provide valid documentation within 7 days of request, will result in disqualification and forfeiture of the prize without refund, and a redraw may be conducted under clause 5.3.
7.3 Each winner must sign a Prize Acceptance Form, confirming their eligibility and acceptance of the prize and these Terms, before the prize is released.
7.4 We reserve the right to require equivalent identification from any travelling companion prior to travel.
7.5 We reserve the right to withhold or reclaim any prize where we reasonably believe an entrant has breached these Terms, provided false or misleading information, tampered with the entry or draw process, or engaged in fraudulent, abusive or unlawful conduct. Our legal rights to recover damages from any such person are reserved.
8. Payments, VAT and Responsible Play
8.1 Entry fees are payable in UK pounds sterling (£). Payment must be made in the name of the registered account holder only.
8.2 VAT: Entry fees are subject to VAT at the prevailing rate (currently 20%) in accordance with HMRC’s treatment of paid competition entries effective from 17 February 2026. All advertised entry prices are inclusive of VAT.
8.3 Credit card limit: In accordance with the DCMS Voluntary Code of Good Practice, we do not accept more than £250 per calendar month per customer in entry payments made by credit card. Debit card payments are not subject to this limit. We do not accept credit card payments for any instant win competitions.
8.4 Self exclusion: Any customer may self exclude from purchasing entries at any time by emailing contact@greataussieescapes.co.uk with the subject line “Self exclusion”. Self exclusion takes effect promptly upon processing, lasts for a minimum of one year, and cannot be reversed during that period. Self excluded customers’ accounts will be deactivated and no marketing will be sent to them.
8.5 Refunds: Entry fees are non refundable except: (a) where a competition is cancelled by us, in which case all paid entries will be refunded in full to the original payment method; or (b) as otherwise required by law. Refund requests in other circumstances will be considered only in exceptional cases and at our sole discretion.
9. Publicity
9.1 With the winner’s prior consent, we may use the winner’s first name, surname initial, county, image and video of the prize handover in our marketing materials, website and social media, for the purposes of transparency and promotion. Participation in publicity is voluntary and winners may opt out by notifying us in writing; however, we may still be required to share basic winner details (such as name and county) with entrants on request, in accordance with advertising rules.
9.2 If a winner wishes to engage local press or other media, we ask that materials are pre approved via contact@greataussieescapes.co.uk.
10. Liability and Force Majeure
10.1 Force majeure: We are not liable for any failure or delay in providing a prize due to circumstances beyond our reasonable control, including (without limitation) natural disasters, extreme weather, epidemics and pandemics, war, terrorism, civil unrest, industrial action, and the insolvency or failure of any airline, hotel, cruise operator or other travel provider.
10.2 Scope of liability: To the extent permitted by law, our total liability in connection with any competition is limited to the value of the relevant prize. We are not liable for any indirect or consequential loss, loss of enjoyment, or any personal injury, loss or damage occurring during or in connection with a holiday, except where caused by our negligence and incapable of exclusion at law.
10.3 We are not responsible for any technical malfunction, network or server failure, or any entry that is lost, corrupted, delayed or not received for reasons outside our reasonable control.
10.4 Your statutory rights: Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Consumer Rights Act 2015 or any other applicable law that cannot be excluded, restricted or modified by agreement. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud.
11. Responsible Play
11.1 Our competitions are free prize draws intended as entertainment. Please only enter with money you can comfortably afford, and within the limits set out in these Terms.
11.2 If you are concerned about your entry habits or those of someone close to you, free and confidential support is available from GamCare (gamcare.org.uk, 0808 8020 133) and BeGambleAware (begambleaware.org). Our self exclusion facility is described in clause 8.4. More information is on our Responsible Play page.
12. Data Protection
12.1 We process entrants’ personal data in accordance with UK data protection law and our Privacy Policy, available on our website. Personal data collected for entry, verification and prize fulfilment will be used only for those purposes and for any publicity consented to under Section 9.
13. General
13.1 We reserve the right to amend these Terms where reasonably necessary to ensure competitions can continue to operate lawfully and in the spirit intended. Changes apply prospectively and will be published on our website. The Terms in force at the time of your entry apply to that entry.
13.2 We reserve the right to suspend, modify or terminate any competition that is compromised by fraud, technical failure, unauthorised intervention or any other cause beyond our reasonable control that corrupts or threatens the administration, security or fairness of the competition. If a competition is cancelled, clause 8.5(a) applies.
13.3 Harassment, abuse or threats towards our staff, whether actual or implied, will not be tolerated and will result in account closure and withdrawal of entries at our sole discretion.
13.4 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force.
14. Governing Law and Dispute Resolution
14.1 These Terms are governed by the laws of England and Wales.
14.2 Informal resolution first: In the event of a dispute, you must first contact us at contact@greataussieescapes.co.uk so that we can attempt to resolve the matter. No legal proceedings may be commenced for at least 30 days following that initial contact, except where necessary to preserve a legal right.
14.3 If a resolution is not reached, the courts of England and Wales shall have exclusive jurisdiction, save that nothing prevents a consumer from bringing proceedings in the courts of their place of residence where they have a legal right to do so.
Elite Escape Enterprises Limited (Company No. 17296046), trading as Great Aussie Escapes. Registered Office: Suite A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE.