Our Commitment to Responsible Play

Our competitions are designed to be fun. We want every entrant to enjoy taking part, and to stay in control while they do.

Our commitments

We follow the DCMS Voluntary Code of Good Practice for Prize Draw Operators. In practice, this means:

  • A £250 monthly limit on credit cards. We do not accept more than £250 per customer, per calendar month, in entry payments made by credit card. Debit card payments are not affected by this limit.
  • No credit cards on instant win competitions. Instant win competitions can only be paid for by debit card.
  • Entry limits. Each person can enter up to 50 times per competition, unless a different limit is shown on the competition page, with a maximum of 10 entries in a single transaction.
  • Self exclusion. You can ask us to stop you buying entries at any time. See below.
  • Over 18s and UK residents only. We ask every entrant to confirm this, and we check the age and identity of every winner before a prize is awarded.
  • A free way to enter. Every competition has a free postal entry route, so nobody ever has to spend money to take part. Find out how to enter for free.

Self exclusion

If you would like to stop buying entries, email contact@greataussieescapes.co.uk with the subject line Self exclusion.

  • Self exclusion starts as soon as we have processed your request, and lasts for a minimum of one year.
  • It cannot be reversed during that time.
  • We will close your account to purchases and we will not send you any marketing.

Looking after yourself

Please only enter with money you can comfortably afford to spend, and never with money you need for essentials such as rent, bills or food. It may be time to take a break if you:

  • Spend more than you planned to, or more than you can afford
  • Feel anxious, guilty or irritable about your entries
  • Think about competitions much of the time
  • Hide your spending from people close to you
  • Use credit or borrow money to enter

Free, confidential support

If you are worried about your own entries or those of someone close to you, these organisations can help:

Talk to us

If you have any worries, or want to change how you use our website, please contact us at contact@greataussieescapes.co.uk. We will always take your request seriously.